OneWorld Dental

Our approach

Our team is happy to assist you

We strive to deliver the best care in a structured, well-organized practice, and our team is here to support you every step of the way.

We look forward to seeing you for a routine check-up twice a year. Follow-up treatments will be scheduled as needed, and we recommend regular professional cleanings to keep your smile healthy.

This allows us to send you a free reminder for your scheduled appointment. If you are unable to attend, you will have enough time to reschedule.

A day before your appointment, we will send you a reminder by email or SMS. This is a complimentary service. If you do not receive a reminder, it does not mean your appointment has been canceled. If you’re unsure, please contact us to confirm your appointment.

For example, changes in your health insurance, address, medication use, email, or phone number. It is important that we have the correct information on file.

Yes, please bring a valid ID to your first visit. Your ID will be checked before the intake, and a profile photo will be taken. If you prefer not to have a photo taken, please inform the front desk staff. Please note that without a profile photo, your ID will need to be checked at every visit.

Please let us know by phone—or by email on weekends—if you need to cancel or reschedule. Routine check-ups should be canceled at least 24 hours in advance, and specialist appointments at least 48 hours in advance. Missed appointments or late cancellations may incur a fee, and repeated no-shows could result in removal from our practice.

At OneWorld Dental, all treatments are by appointment only. If you are experiencing pain, please contact us before 10:00 a.m., and we will do our best to see you the same day or provide a referral if needed. For emergencies outside our opening hours or on weekends, please contact the Tandarts Spoedgevallendienst Haaglanden at 070 – 311 0305.

As healthcare providers, we are committed to offering the best care to everyone. Aggressive behavior—verbal or physical—will not be tolerated and may lead to immediate removal from our practice.

If you have international insurance, prefer not to use Infomedics, don’t have dental insurance, or your coverage has run out, we kindly ask that you pay for your treatment immediately after your visit using a debit or credit card. Please note that cash payments are not accepted.

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More information

At our practice, we work with the billing company Infomedics, which handles payments. If your health insurance covers part of the costs, you will receive an invoice from Infomedics for the remaining amount you need to pay. For questions about the amount of your bill or reimbursements, please contact your health insurer.
Want to know if your treatment is covered by your insurance and for how much? Please contact your own health insurer. You can also request a cost estimate for your treatment(s) from us at any time.
Sometimes a treatment may run longer than expected, for example if the dentist is handling an emergency. We ask for your understanding if this happens, as you may need to wait until it’s your turn. Delays cannot be attributed to the dentist or dental hygienist. Please help us prevent delays by arriving 5 minutes before your appointment.
We like to work in a clean mouth. You can brush your teeth at home before your appointment or use our brushing area.
Kindly set your mobile phone to silent to avoid distracting the dentist or dental hygienist during treatment. If you need to make a call, please be mindful of other patients and our front desk staff while in the waiting area.

You can always request a cost estimate before your treatment. We provide standard cost information for specialist treatments over €250.

OneWorld Dental is not responsible for damage, theft, or loss of your personal items. Please do not leave your belongings unattended.
Sometimes it is necessary to share information with a specialist or general practitioner, for example for a referral or medical examination. We do not share your information with third parties without first discussing it with you.

We regularly measure patient satisfaction to understand your needs and preferences. You are always welcome to provide feedback, either to the front desk staff or the dentist. If you have a complaint, please make it known. Communication is very important to us. You can submit complaints via email at denhaag@oneworlddental.nl.

Contact us
Call us: 070-764 0800

Contact

Would you like more information about our treatments or do you have another question? Feel free to contact us by filling out the form below! We will do our best to respond to your email as soon as possible.

N.B. This form is for general information requests only.
If you are not yet a patient, an intake appointment with the dentist is required before any treatment can be provided. To schedule an intake, please complete our registration form.